Before hiring an HVAC company, there are some questions you should ask. That way, you can make sure you’re getting the best company possible. Here are seven questions to ask when choosing an HVAC contractor to ensure you find the right one:
What’s Your Experience Level?
The best contractors are those who can work efficiently and confidently. Does their experience level match your project needs? If it doesn’t, look for another contractor. It’ll save time and hassle in the long run. For example, if you’re installing an air conditioner for a small shop or home office, make sure your contractor has installed those types of systems before.
How Long Will It Take?
You’re going to need help in a timely manner, so you want someone who can arrive quickly. Some contractors are on call 24 hours a day, which is something you may consider if you’re in danger of losing heating or air conditioning during severe weather. Depending on your circumstances and your budget, be realistic about how quickly you need service.
Do You Use Quality Products?
It’s not just about getting your HVAC system fixed; it’s about being in a home that won’t harm you and your family over time. Good contractors will work with you on getting high-quality systems that keep your family safe.
They can also help you choose what materials are best for your home and take energy costs into account. Consider how long they’ve been in business and their offers of customer service.
Do You Offer a Warranty?
If you’re building a home, any contractor who can’t offer you at least a one-year warranty is not only unprofessional but could also be dangerous. Why should you hire them if they don’t stand behind their work?
Look for contractors who provide warranties on labor and parts. You should also make sure that these warranties cover proper installation and that they include anything related to replacement of unit components.
What Are Your Materials and Techniques?
Pay close attention to any information about materials and techniques when interviewing contractors. Heating, ventilation and air conditioning systems are major purchases that require a significant investment. It’s important you purchase quality products and equipment. But you also want to be sure those purchases are backed by expert installation.
With that in mind, ask about installation materials. For example, if you’re installing a high-efficiency heating system, make sure your contractor is using high-quality sheet metal during installation.
If possible, look at some of their previous work so you can get a feel of their workmanship from past installations. This way, you can develop trust in the contractor’s ability to install top-quality equipment.
How Much Do You Charge?
Even if you plan on using a certain installer, getting quotes from several companies is smart. You might find better prices, and chances are you’ll learn more about your exact needs.
Many contractors simply use boilerplate packages that aren’t tailored to your specific home. If you want someone who will give you a custom solution, be sure they aren’t trying to stuff you into a one-size-fits-all plan. A general rule of thumb when looking for a HVAC contractor is to get at least three quotes.
What Do Customers Say About You?
Nothing speaks better about a company than its customers. Ask for references, and then check them out. An established business should have no problem providing you with a list of happy customers.
If they try to give you a hard time about it, that’s probably a good indication of what’s in store for you. Find someone who has happy customers and is proud of their work. That way, you will be guaranteed that the contractor offers quality services based on what previous clients tell you.
Hiring an HVAC contractor should no longer be a mentally draining process. Incorporate the above pointers when searching for a contractor and the process will be seamless. Contact Barker Air Conditioning and Heating for all your AC installation and maintenance needs this spring and summer.
Image provided by iStock
